# Pragmatix

> Brisbane-based digital transformation consultancy specialising in healthcare, government, and not-for-profit sectors. We bridge the gap between business strategy and technology execution.

## About

- [About Pragmatix](https://www.pragmatix.com.au/about/) - Company overview, credentials, and approach
- [Our Team](https://www.pragmatix.com.au/about/#team) - Shaun Crouch (Founder), Clare Crouch (Business Design), Jacob Lovell (Integration & Custom Development)

## Consulting Services

- [All Consulting Services](https://www.pragmatix.com.au/services/) - Overview of all services and our Digital Transformation Framework
- [Digital Health Check](https://www.pragmatix.com.au/technology-health-check/) - A comprehensive digital review service designed to assess your people, processes, and technology. We identify the hotspots undermining your business success and deliver an actionable roadmap to leverage digital to your competitive advantage.
- [CIO/CTOaaS](https://www.pragmatix.com.au/cio-ctoaas/) - Get strategic technology leadership on demand. CIO/CTOaaS gives growing businesses access to experienced CIO and CTO expertise without the cost of a full-time executive. Brisbane-based, Australia-wide.
- [Business Design](https://www.pragmatix.com.au/business-design/) - Align your business processes and technology through our Business Design service. We map your business capabilities, identify pain points, and create a roadmap for digital transformation. Brisbane-based, Australia-wide.
- [Integration, Software & AI Development](https://www.pragmatix.com.au/integration-software-ai/) - Custom software development, system integration, and AI-powered solutions. Build platforms tailored to your business — not limited by vendor roadmaps. Brisbane-based, serving healthcare, childcare, aged care, and community services across Australia.

## Products

- [PIMS - Privacy Information Management System](https://www.pragmatix.com.au/pims/) - Pragmatic governance platform for privacy, AI, and security — built for Australian and New Zealand organisations. Privacy Impact Assessments, AI Assessments, Supplier Risk Assessments, staff training, data mapping, risk tracking, and compliance reporting — aligned to Australian Privacy Principles, EU AI Act, ACSC Essential Eight, and NZ privacy law.
- [PIMS for New Zealand](https://www.pragmatix.com.au/pims/new-zealand/) - Purpose-built privacy management for New Zealand organisations. Supports the Privacy Act 2020, 13 Information Privacy Principles, mandatory breach notification, and PIA requirements. Staff training, data mapping, risk tracking, and compliance reporting.
- [Pragmatix Advisory Portal](https://portal.pragmatix.com.au) - AI-powered specialist advisors for digital health, technology strategy, governance, and business transformation
- [Pragmatic Agentic AI](https://www.pragmatix.com.au/agentic-ai/) - A practical guide to designing, building, and governing agentic AI systems. Free online book by Pragmatix.

## Blog

- [CASE 2.0: The Promise and the Peril of Democratised Development](https://www.pragmatix.com.au/blog/case-2-promise-peril-democratised-development/) - How AI coding tools like Claude Code deliver on the CASE tooling vision of the 1980s — and why the discipline gap they create is a structural risk for production systems.
- [Why Your Privacy, Cyber, Architecture, and AI Assessments Need to Talk to Each Other](https://www.pragmatix.com.au/blog/why-privacy-cyber-ai-assessments-need-integration/) - Four governance teams assess the same business initiative in silos — privacy, cyber, architecture, and AI. Here's why integrated governance matters and what it looks like in practice.
- [A Practical Guide to Integrated Finance Management Solutions](https://www.pragmatix.com.au/blog/integrated-finance-management-solutions/) - Why finance and IT teams need to rethink the subledger vs general ledger boundary — and a practical framework for getting it right.
- [How to Conduct a Privacy Impact Assessment in Australia](https://www.pragmatix.com.au/blog/how-to-conduct-privacy-impact-assessment-australia/) - A practical guide to conducting Privacy Impact Assessments under the Australian Privacy Act, covering the OAIC framework, the 13 Australian Privacy Principles, and common challenges.

## Sectors

Healthcare, Aged Care & Community Services, Childcare, Government, Not-for-Profit, Pacific Islands & Resource-Constrained Environments

## Contact

- Email: info@pragmatix.com.au
- Phone: 07 3236 7079
- Location: Brisbane, QLD 4069