Helping you create a pragmatic digital business.
We're a Brisbane-based consultancy that helps organisations align technology with business strategy — pragmatically.
Our team has led digital transformation programs worth over $300 million across healthcare, government, financial services, and not-for-profit sectors. We've architected enterprise systems, built integration platforms, developed national digital strategies, and rolled out solutions across hundreds of sites.
We've done the hard stuff — electronic health records, laboratory systems, clinical decision support, complex integrations — and we bring that rigour to every engagement, regardless of industry.
Not just consultants, we actively develop, integrate, implement and support digital solutions to meet your unique needs.
A pragmatic digital business thrives on a well-planned and cohesive alignment of people, processes (including data), and technology.
Skilled and motivated employees drive innovation, customer satisfaction, and overall business success.
Efficient processes ensure that operations run smoothly, and resources are utilised optimally. Data provides insights that inform decision-making, helping businesses to adapt and stay ahead of the competition.
Technology is the enabler that brings everything together.
Why Choose Us
With deep experience and a pragmatic approach, we ensure every job is done right — delivering exceptional results every time.
Experienced
Our principal consultant has over 25 years' experience leading enterprise architecture and digital transformation — including a $260M electronic health record program, a $60M statewide laboratory system, and national digital health strategies. We've worked across acute care, primary health, aged care, community services, insurance, superannuation, and government.
Pragmatic
We don't over-engineer. We focus on what actually works — aligning people, process, and technology to solve real business problems. We've seen what happens when projects go wrong, and we know how to keep them on track.
Hands-on
We don't just advise — we deliver. From strategy through to implementation and support, we roll up our sleeves and get it done. We've been architects, developers, CTOs, and project leads. We understand what it takes to ship.
Sectors We Serve
We help organisations navigate complex technology challenges with limited resources and high compliance demands.
Healthcare
Digital health, hospitals, primary care, and health tech
Aged Care & Community Services
Residential care, NDIS providers, and community organisations
Childcare
Early learning centres and family services
Government
Australian federal and state agencies
Not-for-Profit
Mission-driven organisations with limited IT resources
Resource-Constrained Environments
Pacific Islands, developing regions, and remote communities
Our Team
Meet our consultants: Shaun, Clare, and Jacob. Leveraging their extensive experience and trusted professional network, they deliver integrated solutions tailored to your business needs.
Shaun Crouch
Founder & Principal ConsultantOver 25 years' experience leading enterprise architecture and digital transformation including a $260M electronic health record program, a $60M statewide laboratory system, and national digital health strategies.
Clare Crouch
Consultant - Business Design
Jacob Lovell
Consultant - Integration & Custom DevelopmentWe help businesses become pragmatic digital enterprises — aligning people, process, and technology to deliver real results. No fluff, no over-engineering, just practical solutions that work.