QLD

Built in Brisbane, for Queensland.

Privacy Management Software for Queensland Organisations

PIMS helps Queensland organisations manage their privacy program under the Information Privacy Act 2009 (Qld), the federal Privacy Act 1988, and the Hospital and Health Boards Act 2011. Updated for the IPOLA reforms — supporting the new Queensland Privacy Principles, mandatory data breach notification, and PIA requirements.

Understanding Queensland Privacy Requirements

Queensland organisations face a unique compliance landscape. State legislation, federal legislation, and sector-specific Acts can all apply — sometimes simultaneously. PIMS supports your obligations across all of them.

Information Privacy Act 2009 (Qld) — Updated by IPOLA

Applies to Queensland government agencies, Ministers, and bound contracted service providers.

  • Queensland Privacy Principles (QPPs) — replaced the former IPPs and NPPs from 1 July 2025
  • QPPs follow the federal APP numbering (13 slots, with QPPs 7, 8, 9 intentionally blank — marketing, cross-border, and government identifiers are not applicable to government agencies)
  • Mandatory Notification of Data Breach (MNDB) scheme — Queensland agencies must notify the OIC and affected individuals of eligible data breaches within 30 days (local government from 1 July 2026)
  • Requirement to maintain a data breach register and publish a data breach policy
  • Oversight by the Office of the Information Commissioner Queensland (OIC)
  • Enhanced OIC powers to investigate compliance and data breaches

Federal Privacy Act 1988 (Cth)

Applies to private sector organisations with annual turnover above $3 million and health service providers regardless of size.

  • 13 Australian Privacy Principles (APPs)
  • Oversight by the Office of the Australian Information Commissioner (OAIC)
  • Notifiable Data Breaches scheme — separate from the QLD MNDB scheme
  • Privacy Act Amendment (Tranche 1) passed December 2024 — strengthened accountability
  • Statutory tort of privacy commenced June 2025

Hospital and Health Boards Act 2011 (Qld)

Applies to employees, officers, and contractors of Queensland health agencies.

  • Strict confidentiality obligations for designated persons
  • Confidential information includes anything that could identify a person receiving or who has received a public sector health service
  • Applies alongside both the QLD IP Act and federal Privacy Act depending on the activity

When Multiple Frameworks Apply

A Queensland health organisation can be subject to all three Acts at once. Private operations fall under the federal Privacy Act. State government contracted services fall under the QLD IP Act (with the federal Act carved out under section 7B(5)). All health service delivery attracts HHB Act confidentiality obligations regardless.

PIMS helps you configure which frameworks apply to your organisation and ensures your PIAs assess against the right legislation.

How PIMS Supports Queensland Organisations

Whether you're a QLD government agency, a Hospital and Health Board contractor, a Brisbane-based healthcare provider, a private organisation operating in Queensland, or a foreign company with Queensland operations, PIMS gives you the tools to manage privacy compliance end-to-end.

Run Your Privacy Program

Establish and manage your organisation's privacy program from a single hub.

Regulatory Framework Configuration

Select Queensland and PIMS automatically identifies the IP Act, QPPs, and HHB Act as applicable. Add Commonwealth, and the federal Privacy Act and APPs are included too.

Program Overview

Your privacy program summary, contacts, key dates, and compliance posture in one place.

Data Breach Reporting

Document your breach response process with links to OIC and OAIC guidance.

Policies and Procedures

Centralise your privacy governance documents.

Train Your Staff on Queensland Privacy Law

Interactive training modules covering QLD and federal privacy obligations.

Interactive Training Modules

Covers the QLD IP Act, Queensland Privacy Principles, and IPOLA reforms.

QPP-Specific Content

All 13 QPPs explained in plain language, highlighting where they differ from the federal APPs.

MNDB Scheme Training

What constitutes an eligible data breach, notification obligations, and the 30-day assessment timeframe.

Jurisdictional Filtering

Training content is filtered to show only what's relevant to your configured regulatory framework.

Federal and State Coverage

If your organisation operates under both QLD and federal law, training covers both.

Assess Privacy Risks

Structured workflows to conduct, track, and approve Privacy Impact Assessments.

Templates Aligned to QPPs and APPs

OAIC standard template out of the box, plus customisable templates for QLD-specific requirements.

Simple or Tiered Workflows

Choose threshold-based skip logic for straightforward assessments, or tiered screening for different assessment levels based on initiative complexity.

Workflow Tracking

Draft through submission, review, and approval with role-based sign-offs.

Risk Register

Identify, score, and track privacy risks with treatment plans and action items.

Map Your Data

Understand what personal information you hold, where it lives, and how it flows.

Information Asset Register

Catalogue systems processing personal information.

Data Dictionary

Classify the personal information elements your organisation handles.

Personal Information Maps

Visualise data flows between systems, as required by the OAIC PIA template.

Report and Demonstrate Compliance

Generate evidence your privacy program is working — for regulators, boards, and auditors.

Stakeholder Reports

Tailored views for privacy officers, executives, auditors, and consultants.

Dashboards

PIA status breakdown, risk heatmaps, compliance metrics at a glance.

Complete Audit Trail

Every action logged, ready for OIC or OAIC review.

Queensland Organisations Using PIMS

PIMS serves organisations across Queensland's public and private sectors.

QLD Government Agencies
Hospital & Health Boards
Private Healthcare
Aged Care
Early Childhood
Not-for-Profits
Private Sector
Contracted Service Providers

IPOLA Compliance Checklist

The IPOLA reforms commenced 1 July 2025. Is your organisation ready?

☐ Updated privacy policy aligned to QPPs (QPP 1 requirement)
☐ Data breach response plan in place (MNDB scheme requirement)
☐ Data breach register established (MNDB scheme requirement)
☐ Data breach policy published (MNDB scheme requirement)
☐ Staff trained on new QPPs and MNDB obligations
☐ Privacy Impact Assessment process updated for QPP alignment
☐ Personal information register maintained
☐ Senior officer appointed to lead IPOLA implementation

PIMS helps you tick every box. Configure your regulatory framework, train your staff, conduct PIAs, document your breach response process, and maintain audit-ready records — all in one platform.

Ready to Simplify Privacy Compliance in Queensland?

See how PIMS can help your Queensland organisation manage privacy obligations under the IP Act, Privacy Act, and HHB Act — updated for the IPOLA reforms.

Request a Demo Learn More About PIMS